Contact Us

If you have further queries relating to the Buy With Confidence Programme, please contact the Motorcycle Industry Association.


If you have a complaint relating to a new motorcycle, scooter or moped purchased from and MCIA member please contact:
The National Conciliation Service, First Floor, 2 Allerton Road, Rugby CV22 0PA.
Telephone: 01788 538317

Motorcycle Industry Association

The MCIA is the trade body for motorcycle manufacturers and importers and companies wholesaling associated products and services.

Get On

If you're thinking about learning to ride a scooter or a motorcycle, or getting back on one after a bit of a break, then visit the Get On site.

Buying with

The MCIA's Buy With Confidence Programme has been developed to provide peace of mind to customers purchasing a motorcycle, scooter or moped.

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Why buy from
a MCIA member

The Association's manufacturing members are companies that care about their own reputation and that of the industry as a whole.

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Internet Sales -
What to look for

Purchasing through the Internet is now common place, however when investing in a motorcycle, scooter or moped, there can be risks involved.

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Complaints -
What to do

There are a number of options depending on whether the manufacturer/importer of your motorcycle, scooter or moped is a member of the MCIA.

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